New York Contractors – Sick of Being Treated By Your Insurance Agency Like a Number? Why More N.Y. Contractors are Working with Gary Wallach of BGES Group

For many New York contractors, dealing with their insurance agency has become almost as frustrating as dealing with government paperwork, permit delays, and rising construction costs.

What happened?

Over the last decade, the insurance industry has undergone a massive wave of acquisitions. Independent agencies that were once family-owned businesses have been purchased by large regional and national organizations. While growth and consolidation are not necessarily bad things, many contractors feel that the personal service they once received has disappeared.

The result is an industry that often feels more like a factory than a service business.

Many contractors tell similar stories. They call their agency and can’t get anyone on the phone. Emails go unanswered for days. Certificates of insurance take too long to process. Renewal quotes arrive at the last minute, leaving little time to review options. Questions are passed from one employee to another, and nobody seems to know the account well enough to provide meaningful answers.

In many cases, account executives are responsible for hundreds of clients. They are overworked, overwhelmed, and often forced to manage workloads that would challenge even the most experienced insurance professionals.

High employee turnover has only made the problem worse.

A contractor may spend months building a relationship with an account manager, only to discover that person has left the company. Then they are assigned to someone new who must learn the account from scratch. The process repeats itself again and again.

Unfortunately, mistakes can happen when people are stretched too thin.

Construction insurance is complicated. Whether it’s workers’ compensation, general liability, umbrella coverage, builders risk, labor law exposures, additional insured requirements, OCIPs, CCIPs, subcontractor agreements, audits, or New York State compliance issues, contractors need knowledgeable professionals who understand the risks associated with their businesses.

Many contractors feel they are paying more than ever while receiving less service than ever.

Policy fees, service fees, processing fees, installment fees, and other charges seem to appear everywhere. Meanwhile, contractors are often left wondering whether anyone is truly looking out for their best interests.

That is exactly why BGES Group was built differently.

At BGES Group, we believe insurance should still be personal.

We are proud to operate much like businesses did decades ago, when relationships mattered, phone calls were returned, and clients were treated with respect.

We don’t believe bigger automatically means better.

We don’t believe clients should be treated like account numbers.

We don’t believe contractors should have to chase their insurance agency for answers.

Most importantly, we are the complete polar opposite of agencies that are greedy and how do you know?  Check the policy fee they add to each of your policies. As the number goes into the thousands that is a good sign whose interest they really care about!

Our philosophy is simple: provide honest advice, work hard, answer the phone, and help people solve problems.

It sounds simple because it is.

When contractors call BGES Group, they speak with real people who care about their businesses. We understand that construction companies operate in the real world, not in a corporate boardroom. Deadlines matter. Payroll matters. Certificates matter. Audits matter. Cash flow matters.

We understand because we work with contractors every day.

Our clients range from small family-owned contractors to larger construction operations throughout New York. Regardless of size, every client receives the same level of attention and respect.

We pride ourselves on being smart, practical, and street smart. We know how insurance companies think. We understand underwriting. We understand risk management. Most importantly, we understand contractors.

That combination allows us to help clients navigate challenges while avoiding unnecessary headaches and expenses.

Many of our clients tell us they were shocked by how different the experience was after switching to BGES Group.

Instead of waiting days for a response, they receive answers.

Instead of feeling ignored, they feel valued.

Instead of being pushed through a system, they work with people who actually know their names and understand their businesses.

In today’s world, that level of service can feel surprisingly rare.

Maybe that’s why many clients describe BGES Group as a “diamond in the rough.”
That is what we strive to be every day.

If you’re a New York contractor who is frustrated with poor communication, constant turnover, excessive fees, and feeling like just another account number, perhaps it’s time to experience something different.

Don’t take our word for it.

You may discover what many other contractors throughout New York have already learned:

*Good service still exists.
*Honest advice still exists.
*People who answer the phone still exist.
*And agencies that genuinely care about their clients still exist.  They are just harder to find.

If you’re a New York contractor looking for an insurance agency that treats you like a person instead of a policy number, BGES Group would welcome the opportunity to earn your business.

Every once in a while, you find a company that still believes in doing things the right way. A company that remembers customer service. A company that believes long-term relationships are more important than short-term profits.

Look at our Google reviews. See what our clients have to say. Read their experiences. Listen to the people who trusted us with their businesses and decided to stay.

Contact BGES Group  Gary Wallach Phone: 914-806-5853 Email: bgesgroup@gmail.com Website: www.bgesgroup.com