The Golden Era of Insurance Agents
There was a time when insurance agents were the epitome of professionalism. They knew their business inside and out, from the intricacies of each policy to the nuances of coverage and exclusions. They built long-term relationships with their clients, often lasting decades. These professionals visited clients in person, understood their needs, and dressed the part. They weren’t just salespeople; they were trusted advisors who cared deeply about their clients’ well-being.
The Shift to Factory-Style Agencies
Fast forward to today, and the industry has changed dramatically. Large insurance agencies operate like factories, processing policies in bulk rather than fostering genuine client relationships. Bigger has become better for them, but at what cost to the client?
Agencies now assign hundreds of accounts to each Customer Service Representative (CSR), leading to high turnover rates and inadequate training. Many CSRs don’t fully understand the policies they’re managing, creating an illusion of knowledge simply because they know more than the average client. The real problem emerges when a claim is filed, and clients discover their coverage isn’t what they thought it was.
Questions to Ask Yourself
If you’ve worked with a large insurance agency, consider these questions:
- Are your phone calls answered by a machine?
- How often are you placed on hold for over five minutes?
- Have you ever been told your agent is away from their desk, at lunch, or in a meeting?
- Do you get frustrated waiting for someone to pick up your call?
- Does your service representative change frequently?
- Do you feel confident they know what they’re doing?
- Are they familiar with your account details?
- Have they ever proactively recommended coverage adjustments?
- Do they visit you in person?
- Do they wait until the last minute to provide renewal quotes?
- Do you ever hear from them unless you initiate contact?
- Does your agency charge between $500 and $2,500 for each policy they service?
- Have you ever wondered if you’re being overcharged for workers’ compensation coverage?
If you’ve answered “yes” to several of these questions, it may be time to reconsider your insurance provider.
Remember When Service Mattered?
For those born in the 1960s or earlier, you likely recall a time when:
- Doctors made house calls.
- The milkman delivered milk, butter, and soda to your doorstep.
- Insurance agents sat at your kitchen table, thoroughly reviewing your business and personal needs.
- Business relationships lasted decades because they were built on trust and personal connections.
Do you miss that level of service? The peace of mind that comes with working with a knowledgeable, professional insurance agent who genuinely cares about you and your business?
A Better Insurance Experience
At BGES Group, we are committed to bringing back the personalized, professional service that has been lost in today’s factory-style insurance agencies. Here’s what sets us apart:
- Dedicated Service – Your account will be managed by one person who understands your needs.
- Immediate Response – When you call, your representative will answer within seconds.
- Decades of Expertise – Your contact has 37 years of experience insuring businesses and individuals.
- Swift Issue Resolution – Your concerns will be addressed immediately after your call.
- Unparalleled Integrity – Your representative is highly responsible and trustworthy.
- Always Available – You can reach your contact day and night, even on weekends.
- Cost-Conscious Approach – We do not charge exorbitant policy or service fees.
- Personalized Attention – Your representative will visit your office whenever needed.
- Long-Term Trust – We will earn your trust over time through consistent, honest service.
- Client-First Mentality – Your needs always come first. We fight for you and make your insurance experience hassle-free.
Our Specialty: Construction and Workers’ Compensation Insurance
BGES Group, based in Larchmont, N.Y., specializes in New York construction insurance. We represent over 50 insurance companies and provide top-tier general and umbrella liability programs. Our comprehensive coverage includes:
- Property Insurance
- Builder’s Risk Insurance
- Inland Marine Coverage
- General and Umbrella Liability
- Auto Insurance
- Bid & Performance Bonds
- Workers’ Compensation
- NYS Disability
- Group Health Insurance
For tri-state business owners, we are the go-to specialists for workers’ compensation insurance. If you’re struggling with high rates, cancellations, loss-related issues, audit disputes, or payroll misclassification, we can help. We offer unique programs tailored for:
- Auto Service Businesses
- Contractors (especially in New York)
- Limousine Services
- Logistics Companies
- Manufacturers
- Recyclers
- Trucking Companies
We are considered “Preferred Agents” for a premier program that offers excellent pricing, long-term coverage stability, and multi-state operation capabilities. Our program also simplifies annual audits, making your insurance experience seamless.
Get in Touch
If you’re tired of impersonal, ineffective service and want an insurance partner who genuinely cares about your business, contact us today:
BGES Group
Location: Larchmont, NY 10538
Phone: 914-806-5853 – Gary Wallach
Email: bgesgroup@gmail.com
Website: www.bgesgroup.com
At BGES Group, we don’t just sell insurance—we build relationships, provide peace of mind, and ensure you receive the service you deserve. Call us today to experience the difference!