If you’re a New York contractor, chances are you’ve felt frustrated with your insurance broker at some point. Construction insurance is complicated, expensive, and critical to your survival. Yet too often, contractors tell us their broker is part of the problem—not the solution.
Here are the top 10 reasons why New York contractors complain about their brokers:
1. Unresponsive – Calls and emails go unanswered for days, sometimes weeks.
2. Lack of Knowledge – Brokers don’t fully understand the unique risks and laws (like Labor Law 240/241) that New York contractors face.
3. Surprise Premium Increases – Contractors often get hit with higher renewal premiums with little explanation.
4. Weak Claim Support – When accidents happen, some brokers disappear, leaving contractors to fight insurance companies alone.
5. Poor Certificate Handling – Delays in providing COIs can cause contractors to lose work opportunities.
6. No Strategy – Many brokers are order-takers, not advisors. They don’t proactively manage risks or negotiate better terms.
7. Lack of Options – Brokers only present one quote instead of shopping the market.
8. Compliance Issues – Contractors are left exposed because brokers don’t ensure subcontractors carry proper coverage.
9. Hidden Fees – Some brokers tack on fees without clearly explaining them.
10. Feeling Like Just a Number – Contractors want relationships, but too often they feel like their broker doesn’t care.
At BGES Group, we’ve built our reputation by being the exact opposite of what contractors dislike.
We’re not a giant agency where you get lost in the shuffle. We’re a mom-and-pop run organization that New York contractors love working with because:
• We’re Responsive – When you call or email, you get a quick response.
• We Get Things Done – Certificates, claims, renewals—we move fast so you don’t lose time or jobs.
• We Care – You’re never just a policy number. We get to know you and your business.
• We’re Trusted – With over 125 five-star Google reviews, contractors know we deliver.
If you’re tired of brokers who don’t fight for you, don’t answer your calls, and don’t understand your world, it’s time to see what makes BGES Group different.
📞 Contact BGES Group today
• Gary Wallach
• Phone: 914-806-5853
• Email: bgesgroup@gmail.com
• Website: http://www.bgesgroup.com
We specialize in New York construction insurance and workers’ compensation. Let us show you how much easier life can be with the right partner.