10 Red Flags Your Insurance Agency Is Failing You — And Why It’s Time to Switch to BGES Group

If you’re a New York contractor, you know how crucial the right insurance agency is to your business. From securing jobsite certificates to managing claims, you need a team that’s responsive, honest, and truly on your side. Unfortunately, many contractors are stuck with agencies that overcharge, underdeliver, and treat clients like a number in a file cabinet.

At BGES Group, we’ve been in this business for decades, and we’ve seen it all. If your current agency exhibits any of the signs below, it’s time to make the switch and experience the BGES difference.

1. They Never Answer the Phone

How many times have you called your agency only to be stuck in a phone tree or forced to leave a voicemail that gets returned hours—or even days—later? That doesn’t work when you’re on a jobsite and need answers now.

At BGES Group, we pride ourselves on answering your call within two rings. You talk to a real, knowledgeable person who’s ready to help right away—no waiting, no runaround.

2. They Charge You $1,000 to $2,500 (or More) in Policy Fees

If your agency is tacking on massive policy fees, it’s time to ask yourself: What am I really paying for? These fees are often hidden, unnecessary, and, frankly, greedy.

At BGES Group, we don’t believe in gouging our clients. We charge little to no policy fees, ever. We’re in this business to help contractors succeed, not to pad our bottom line at your expense.

3. They Take Hours (or Days) to Send a Certificate

When a job is on the line, waiting for insurance certificates can cost you work and damage your reputation.

At BGES Group, we issue certificates in minutes. We’re built to respond fast because we understand that your time is money.

4. Constant Employee Turnover at Their Office

It’s frustrating when every time you call, you speak to someone new who doesn’t know you or your business. High turnover means inconsistency, miscommunication, and errors.

At BGES Group, you speak to the same person every time—someone with 45 years of experience who knows your account like the back of their hand. That’s the kind of continuity and expertise you deserve.

5. Customer Service Is Moody or Unhelpful

You shouldn’t feel like you’re bothering your agency when you call. Your questions are valid, and you deserve a respectful, helpful response every time.

At BGES Group, our customer service is second to none. Our team is always friendly, knowledgeable, and happy to help—because that’s how professionals treat professionals.

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6. They’re Big, Impersonal, and Operate Like a Factory

Some agencies are so big that clients are shuffled through like products on an assembly line. There’s no personal connection, no care, and no sense of loyalty.

BGES Group runs differently. We operate like a “Mom and Pop” shop from the 60s—personal, caring, and truly invested in our clients. We take the time to understand your business, and we treat you like family.

7. They Don’t Understand the Construction Industry

Not every insurance agency understands the unique risks, needs, and demands of construction businesses. A generic policy isn’t going to cut it when you’re dealing with subcontractors, changing job sites, and tight deadlines.

At BGES Group, we specialize in working with contractors. We know your world, your pain points, and your deadlines—and we build customized policies that reflect that.

8. They’re Reactive Instead of Proactive

Many agencies wait until a problem arises before they respond. By then, it might be too late to protect your interests.

At BGES Group, we’re proactive. We regularly review your coverage, notify you of potential risks, and help you stay ahead of industry and regulatory changes. Our goal is to prevent issues before they happen.

9. They Don’t Help You Lower Your Premiums

If your agency just sends you a renewal bill every year without trying to lower your costs or improve your coverage, they’re not working for you—they’re working for themselves.

At BGES Group, we aggressively shop your policy every year to find the best coverage at the most competitive price. We’ll even coach you on risk management strategies to reduce claims and keep your premiums down.

10. They Make Claims a Nightmare

Filing a claim shouldn’t feel like pulling teeth. If your agency disappears when a claim arises or leaves you to deal with the carrier alone, that’s a massive red flag.

With BGES Group, we’re in your corner. We assist with claims from start to finish, advocate on your behalf, and make sure you get what you’re owed—fast.


Why Contractors Are Switching to BGES Group

At BGES Group, we’re not just another insurance agency—we’re your partner in business. We bring 45 years of hands-on experience, a deep understanding of the construction industry, and a personalized, fast-response service model that’s rare in today’s insurance world.

We don’t nickel and dime you. We don’t disappear when you need us. And we don’t pass you off to inexperienced staff.

We answer. We care. We deliver.

Ready to Make the Switch?

If you’re tired of dealing with poor service, high fees, and impersonal agencies, it’s time to join the hundreds of New York contractors who trust BGES Group to protect their business and support their growth.

Contact BGES Group Today:

📞 Call us at: Gary Wallach (914) 806-5853 📧 Email: bgesgroup@gmail.com 🌐 Visit: www.bgesgroup.com

Don’t settle for less than you deserve. Let BGES Group show you what real service looks like. Your business is too important to trust to anyone else.

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