If youâre a contractor working anywhere in New YorkâBrooklyn, Bronx, Queens, Manhattan, Staten Island, Long Island, Westchester, or upstateâask yourself one simple question:
Are you frustrated with your insurance agency?
If your answer is even slightly yes⌠keep reading, because youâre far from alone.
The Frustration is Real â And Youâre Not Imagining It
Contractors today deal with more insurance headaches than ever before. Most agencies have gotten bigger, colder, and more chaotic. What used to feel like a partnership now feels like youâre just another account number floating in a massive corporate system.
You know exactly what Iâm talking about:
1. âWhy Canât I Get Anyone on the Phone?â
You callâŚ
You get transferredâŚ
You get voicemailâŚ
You waitâŚ
You leave messagesâŚ
You get no call back.
When you finally reach someone, half the time they donât know who you are or what you need. Insurance is supposed to protect your businessânot stress you out.
2. âAnother New Account Executive? Seriously?â
It feels like every six months someone new is handling your account.
You tell your story all over again.
You explain your operations all over again.
You go through your certificates, your endorsements, your claims⌠all over again.
By the time someone finally understands your business, theyâre gone.
3. Policy Fees That Make No Sense
Some agencies are tacking on ridiculous âservice fees,â âpolicy fees,â âdocument fees,â or other nonsense charges that add hundreds or thousands of dollars to your policies.
For what?
Youâre paying more⌠and somehow still getting less.
4. âMy Agency Feels Like a Factoryâ
Large agencies are greatâfor them. They make money faster, process accounts like assembly-line products, and rely on automated systems instead of real relationships.
But for YOU?
It means:
- No personal touch
- No one who knows your renewals
- No one who knows your claims
- No one who can guide you through an audit
- No one who understands your certificates or job requirements
Instead of service, you get a ticket number.
5. âMy Account Executive Doesnât Know What Theyâre Doing.â
This is one of the biggest growing complaints from New York contractors.
You get:
- Wrong information
- Incorrect certificates
- Missed endorsements
- Delayed submissions
- Unanswered questions
- And sometimes flat-out bad advice
When youâre trying to work, bid jobs, keep your crew moving, and stay compliant on job sites, this can cost you real money.
6. Certificates That Take Forever
A job starts at 7 AM, and youâre still waiting for a certificate at noon.
A GC needs revisionsâŚ
A building needs special wordingâŚ
A project manager needs additional insuredsâŚ
And youâre stuck in limbo while your agency âgets to it.â
This one issue alone causes New York contractors massive delays and endless frustration.
7. âNobody Even Knows My Account Anymore.â
Your calls go into a black hole.
You have to re-explain everything every single time.
Turnover, outsourcing, and poor training have wiped out any continuity.
Itâs not you.
Itâs your agency.
Contractors Like You Are Asking: âWhere Can I Find the Opposite of All This?â
A place where:
- Phones are answered
- Renewals are handled on time
- Certificates are issued fast
- People actually know your business
- Youâre treated with respect
- Youâre not charged garbage fees
- Youâre not passed around from rep to rep
- Service feels like the old days â when people cared
Yes⌠that does still exist.
Meet BGES Group â The Perfect Fix For Every Problem Above
While many agencies have become giant, impersonal factories, BGES Group is the complete opposite.
A True âMom & Popâ Feel â But With Serious Expertise
When you work with BGES Group, youâre treated like family. Not a number. Not an account. Not a file.
You have real people who pick up the phone.
You have experienced professionals who know your policy inside and out.
You have consistency, not turnover.
Service That Contractors Rave About
If you think service doesnât matter, try getting on a job without the right certificate wording.
Try dealing with an audit when no one explains what documents you need.
Try handling a claim when your agency disappears.
BGES Group handles all of this with speed, accuracy, and personal attention.
Check out their Google reviews â contractors LOVE working with them. They constantly talk about:
- Fast turnaround
- No nonsense
- Clear communication
- Personal guidance
- And a team that genuinely wants to help
No Ridiculous Fees
BGES Group does NOT believe in junk fees.
No policy fee surprises.
No added garbage charges.
Just honest, fair insurance service.
You Know Exactly Who Youâre Dealing With
Thereâs no revolving door of account executives.
Your account is handled by owner Gary Wallach and his team â people who know insurance, know contractors, and care about doing the job right.
Fast Certificates â REALLY Fast
You need certificates fast?
You get certificates fast.
They understand jobsite deadlines, GC requirements, and the pressure contractors are under.
They Actually Care About You
Thatâs what makes BGES Group different.
They care.
They listen.
They follow up.
They donât disappear after a sale.
And they never treat you like a number.
âContractors: You Deserve Better. You Deserve BGES Group.