Insurance agencies play a vital role in protecting New York contractors and their businesses from potential risks and liabilities. However, behind the scenes, there are certain inconvenient truths that many insurance agencies would prefer to keep hidden from their clients. In this writing, we will delve into ten ugly truths that expose the less favorable aspects of insurance agencies’ operations and why contractors should consider working with BGES Group who are construction insurance experts and right all wrongs other agencies make.
1. Constant Employee Turnover:
One of the first hidden truths is the high turnover rate among insurance agency employees. Frequent turnover can lead to inconsistent service and a lack of familiarity with contractors’ specific needs. It can also affect the continuity of relationships, making it challenging for clients to build rapport and trust.
2. Lack of Knowledge Regarding Contractors’ Operations and Coverage Needs:
Insurance agencies often lack in-depth knowledge about the intricacies of contractors’ businesses. This limited understanding can result in inappropriate coverage recommendations, leaving contractors vulnerable to potential risks that are not adequately addressed in their policies.
3. Poorly Trained Customer Service Personnel:
Contractors may encounter customer service personnel who are inadequately trained to handle their specific queries and concerns. This deficiency in training can lead to inefficiencies in the claims process and leave clients feeling frustrated and neglected.
4. Limited Understanding of Policy Coverage, Exclusions, Restrictions, Conditions, and Warranties:
Insurance policies can be complex, and some agencies may not thoroughly comprehend the various coverage aspects, exclusions, restrictions, conditions, and warranties. This lack of understanding could result in contractors being unaware of critical coverage gaps until it’s too late.
5. Automatic Policy Renewals Without Proper Market Assessment:
Insurance agencies often automatically renew contractors’ policies with the same companies year after year without exploring other options. This practice may cause clients to miss out on better coverage or lower rates available elsewhere.
6. Absence of Coverage Recommendations:
Customer service personnel at some insurance agencies rarely offer proactive coverage recommendations to contractors. This could mean contractors are unaware of additional coverage that may better protect their businesses.
7. Overwhelmed Customer Service Personnel:
With hundreds of accounts to manage, customer service personnel at certain insurance agencies may be swamped with daily servicing, leaving them with insufficient time to give individual accounts the attention they deserve.
8. Extra Ridiculous Policy and Service Fees:
Some insurance agencies may impose excessive policy and service fees, which are often detached from the actual workload involved in servicing an account. Usually a fee is added on to each policy serviced which we feel is ridiculous because the agency is getting paid a commission from each insurance company. These additional costs add up to thousands, tens of thousands of dollars and place an unnecessary financial burden on contractors.
9. Inaccessibility of Key Personnel:
Clients may experience frustration when trying to reach their designated contacts at the insurance agency. They may encounter delays due to employees being away from their desks, out to lunch, in meetings, or on vacation.
10. Delayed Response Times:
In conjunction with the above issue, contractors may have to wait hours or even days to receive a response from their insurance agency, leading to potential delays in critical decision-making.
The BGES Group Difference:
1. Personalized Attention:
One of the standout features of BGES Group’s boutique service is the promise of continuity. When you join BGES Group, you will have the privilege of working with the same knowledgeable professional throughout your tenure. This personalized approach allows for a deeper understanding of your insurance needs and ensures consistent guidance tailored to your requirements.
2. Decades of Expertise:
The person assisting you at BGES Group brings an astounding 42 years of experience in the insurance industry to the table. With such a wealth of knowledge, you can trust that you are in capable hands. This expert’s extensive background in construction insurance makes them the ideal partner to assist with all your coverage needs.
3. Constantly On Top of Your Account:
With a limited number of accounts to handle (most agencies have their account executives servicing 120-200 accounts, BGES Group has their account executive servicing 50 or less), the dedicated professional at BGES Group ensures that they stay abreast of all the developments related to your insurance. This proactive approach ensures that your account is always well-managed and your needs are addressed promptly.
4. Immediate and Accessible Communication:
At BGES Group, waiting endlessly on hold or receiving delayed responses to emails or texts is a thing of the past. When you reach out to your dedicated professional, you can expect immediate responses, ensuring a smooth and efficient communication process. This level of accessibility fosters a positive and transparent relationship between the client and BGES Group.
5. No Hidden Fees:
BGES Group operates with a fair and transparent policy when it comes to costs. Unless an insurance company does not pay a commission, BGES Group does not charge any policy or service fees. This commitment to keeping costs in check can lead to substantial savings, potentially saving clients thousands, or even tens of thousands of dollars.
6. A Pleasant and Trustworthy Partner:
BGES Group is not just an insurance agency; they are professionals who prioritize client satisfaction above all else. The person you will work with embodies the values of being pleasant, reliable, trustworthy, and likable. Their aim is to ensure that your insurance journey is not only smooth and efficient but also enjoyable.
7. A Solution to Unhappiness:
If you find yourself dissatisfied with your current insurance situation, BGES Group is the beacon of hope you’ve been searching for. By offering a personalized and boutique service that tackles the issues faced by other agencies head-on, BGES Group brings a refreshing and customer-centric approach to the table.
In conclusion, BGES Group’s boutique service sets a new standard for insurance agencies. With a dedicated professional, decades of experience, personalized attention, immediate communication, and a transparent cost structure, clients can rest assured that their insurance needs are in the best of hands. BGES Group is a game-changer in the industry, offering not just unparalleled expertise but also a delightful experience. So, if you’re ready to make a positive change, call BGES Group and experience the difference for yourself.
If you would like to speak with us call Gary Wallach at 914-806-5853 or click here to email or click here to visit our website.
BGES Group, located in Larchmont, N.Y. are New York Construction Insurance Specialists that represent 50+ companies and all the BEST general & umbrella liability programs! We offer every coverage you need including property, builders risk, inland marine, general liability, umbrella liability, auto, bid & performance bonds, workers’ compensation, N.Y.S. disability and group health. We are extremely responsive, responsible, trustworthy, fast, minimize your insurance headaches, we don’t charge ridiculous policy or service fees and when you call, text or email, whatever time of day, even weekends, we are ARE THERE to help YOU!
BGES Group are Workers’ Compensation Insurance Specialists for Tri-State Business Owners: Unhappy with your rates, company, being cancelled, losses causing difficulty getting coverage, in the middle of an audit dispute, payrolls misclassified, whatever your issue, we can help! We have special programs for: Auto Service, Contractors (especially New York), Limousine Services, Logistic Companies, Manufacturers, Recyclers, Truckers, we can help ANY tri-state business owner. We are considered “Preferred Agents” for this one program that if we can get you in, their pricing is excellent, offers long-term coverage stability and can cover multi-state operations. Program takes the hassle out of doing annual audits too.
Company: BGES Group, 216A Larchmont Acres West, Larchmont, NY 10538
e-mail: bgesgroup@gmail.com
website: http://www.bgesgroup.com
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